Helping your employees work through conflict
An element of healthy conflict in the workplace can be a good thing – it sparks innovation and encourages a level of competition that can be motivating and performance enhancing.
Organisations are made up of people with diverse backgrounds, personalities and working styles. When differences in opinions, values and expectations are not managed effectively, this can lead to tension and discord.
When employees feel they have no other way of resolving conflict, they often use the formal grievance process which could ultimately lead to an employment tribunal claim.