Privacy Policy

This privacy policy sets out how HR Think uses and protects any information that you give HR Think including via this website, or another third party. By using our website and other HR Think services, you agree to be bound by this Privacy Notice.

HR Think is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified, including when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

HR Think may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from: November 2023

What we collect

We may collect the following information:

  • certain information required to use our services
  • name and job title of you and/or your employees
  • contact information including email address, telephone number and business address of you and/or your business and/or your employees
  • any correspondence between you and/or your employees and us
  • replies to surveys or questionnaires that we may use for research purposes
  • any information required as part of a workplace investigation that we conduct on your business’ behalf
  • any information we may require from you when you report a problem or complaint
  • demographic information such as postcode, preferences and interests
  • other information relevant to the provision of HR Consulting and Coaching

This information is only collected by us when you choose to supply it to us. You do not have to supply any personal information to us, but we may not be able to operate our services without this information and/or data.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • internal record keeping
  • effective provision of services
  • to make contact and communicate with you during a project or assignment
  • to comply with legal obligations
  • we may use the information to improve our products and services
  • we may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • from time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, or mail. We may use the information to customise the website, and improve our products and services according to your interests.


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect.

What is a cookie?

Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies are useful because they allow a website to recognise a user’s device.

You can find more information about cookies at:

  • For a video about cookies visit how Google uses cookiesCookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improve the user experience. They can also help to ensure that adverts you see online are more relevant to you and your interests. The cookies used on this website have been categorised based on the categories found in the ICC UK Cookie guide.

Category 1: strictly necessary cookies

These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these cookies services you have asked for, like shopping baskets or e-billing, cannot be provided.

Category 2: performance cookies

These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.

By using our website, you agree that we can place these type of cookies on your device.

Category 3: functionality cookies

These cookies allow the website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. For instance, a website may be able to provide you with local weather reports or traffic news by storing in a cookie the region in which you are currently located. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.

By using our website, you agree that we can place these type of cookies on your device.

Category 4: targeting cookies or advertising cookies

These cookies are used to deliver adverts more relevant to you and your interests They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. They are usually placed by advertising networks with the website operator’s permission. They remember that you have visited a website and this information is shared with other organisations such as advertisers. Quite often targeting or advertising cookies will be linked to site functionality provided by the other organisations.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

About the Lumina Platform

The “Lumina Platform” means Lumina Learning’s website located at and their mobile apps.  When you sign up for an account and create a participant profile, you store your data in the Lumina Platform. Typically you do this before you complete a questionnaire. Lumina Learning’s General Privacy Policy can be found on their website. When you are asked to complete a questionnaire, HR Think gather data about you and this is stored in our account with Lumina Learning. HR Think are in control of this data and Lumina Learning process it on our behalf. Lumina Learning have a Data Processing Agreement on their website that explains how they process this data.

About Breathe HR

“Breathe HR” means Breathe HR’s cloud-based HR software. When you sign up to use Breathe HR’s software through HR Think, HR think gather data about you and your employees which is stored in Breathe HR’s portal. You control your employees’ data and HR Think and Breathe HR process if on your behalf. Breathe HR have a Privacy Policy on their website

Workplace investigations

If you commission HR Think to conduct an investigation, HR think will gather data relevant to the investigation. You control this data and HR Think process it on your behalf.  As the data controller, you are responsible for responding to any Subject Access Requests (‘SARs’) that may be submitted.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you are providing consent for information to be used by HR Think for direct marketing purposes
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by emailing us at

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998.

A fee may be payable in certain circumstances.

If you would like a copy of the information held on you please email:

If you believe that any information we are holding on you is incorrect or incomplete, or you wish us to erase your personal data, please email us as soon as possible at the above address. We will promptly correct any information found to be incorrect, or erase your data unless we are required by law to retain it.

HR Think retains your data for 6 years from when you last worked with us, unless there is a legal reason why we might retain your data for a longer period of time.